Delivery & returns

Estimated delivery times

Standard shipping: 2 – 5 business days

Express shipping: 1 – 2 business days

Our U.S. warehouse, located in Dallas, Texas, operates on business days only. Orders placed before 11:30am (Central Standard Time) on a business day will be dispatched the same day. Orders placed after this time will be dispatched the following business day.

Please note that our transport partners only operate on business days between 7am – 7pm (Central Standard Time) and do not operate on weekends or public holidays.

*For consumers based in Hawaii, Alaska or Puerto Rico, please allow additional time for your order to arrive.

**Please note that all dispatch and delivery timeframes are only estimates and may vary due to unforeseen delays.

A. While we’re unable to accept returns, we know that every baby is unique and what works beautifully for one may not work for another. That’s why we offer our “Not fit for bub” policy: if you purchased LittleOak and it wasn’t a fit for your little one, we’ll happily refund your first can or up to 4 boxes of sachets. Simply reach out to our CareTeam within 30 days of your order to request a refund.

*Refund value is limited to:

the cost of one LittleOak tin in your region.
the cost of up to four boxes of sachets in your region

Transitioning to a new baby formula can cause a change in stool, spit-ups, gas, mild tummy discomfort, and constipation. These symptoms do not necessarily mean LittleOak baby formula isn’t suitable for your child but may indicate that you need to slow down or adjust how you are transitioning to the new formula. Read our LittleOak Transition Guide for expert tips or contact our CareTeam for personalised feeding support. We are here to support you on your feeding journey at every step of the way.

LittleOak formula promises it’s quality and my twins have loved it. It has been so easy for their stomach, especially for one of my colicky babies. Thank you for a great quality product.

Sarah

Australia

When we transitioned to formula we were worried as our little bub struggled on formula, all anxiety is gone, he happily takes the bottle with no upset tummy and nothing but smiles.

Rikki

Australia

Little one absolutely loves it! So lucky to have found LittleOak.

Emma

New Zealand

Top notch product for baby backed by a company with excellent customer service. At 7 months old now my baby boy is very satisfied after a bottle of LittleOak. Thank you.

Rikki

Australia

LittleOak has been a lifesaver for our family, massively reduced our baby’s stomach issues and helped him sleep through the night. Highly recommend for parents seeking a gentle formula.

Jody

Australia

William has now been on LittleOak for 3 months and we have found it very gentle on his stomach, particularly with the transition. Also found it doesn’t smell yucky like other formulas.

Mel

Australia

See all ingredients

Goat milk infant formula and toddler milk

Frequently asked questions

It is important to transition slowly from breastfeeding to LittleOak or from a different brand of formula to LittleOak. Changing food source too quickly can cause discomfort for your baby's immature digestive system. Our qualified CareTeam are here to help, support and guide you through the best transition plan that suits you and your baby. If you need a helping hand, read LittleOak’s Transition Guide—created by healthcare professionals, for parents.

Every other formula in the world is made from heavily processed milk powders, but at LittleOak, we do things differently. We start with fresh, full cream goat milk and gently spray-dry it only once to preserve its natural goodness. We call this our From Fresh process.

Starting with pre-dried powder means the milk has already been heavily heat-treated before the formula-making process even begins. Why do brands do this? Because it's cheaper and easier.

Here’s how it works: fresh milk from cows, goats, or sheep is spray-dried—a process that uses extreme heat to remove all the water—before being turned into powder. This powder can sit in storage for years (sometimes up to five) before manufacturers buy it. They then reconstitute it with water, mix in oils and other ingredients, and spray-dry it all over again to create what’s called "base powder."

By this stage, the milk has been exposed to multiple rounds of very high heat, stripping away much of its natural goodness—vitamins, minerals, fats, and proteins. To make up for that loss, synthetic nutrients are added back in.

Every can we make starts with nearly one gallon of fresh, full cream goat milk from our farm—not with pre-dried powders. We spray-dry it fresh, and only once, to lock in all the natural goodness of goat milk. It’s a bit like the difference between cold-pressed juice and reconstituted fruit drink. One keeps its essential nutrients intact through minimal processing, while the other loses them to high heat and industrial shortcuts.

In addition to being a major driver of deforestation, palm oil inhibits the absorption of calcium, fats and DHA in babies—all important nutrients for healthy growth and development.

While many formulas claim to be palm oil free, they may still contain palm oil derivatives and only audited, traceable certification can give real assurance. That’s why LittleOak is proud to be the first infant formula in the world to be certified 100% palm oil free by the Palm Oil Free Certification Accreditation Programme (POFCAP). Learn more about our palm oil free commitment.

Our CareTeam

We are always here to help with your feeding journey

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