Subscribe & Thrive

Yes, you can. Log in to your account online and choose from a range of options when you view My Subscriptions. Here, you have the option to cancel or change your subscription up to 24 hours before your next scheduled shipment. If you need to cancel your subscription before the second shipment, contact us at:

• Australia 1800 570 500
• New Zealand 0800 741 866

You can update your subscription online up to 24 hours before your next scheduled shipment. Log in to your account, and navigate to the My Subscriptions section to add a new product.

Absolutely. Your subscription schedule is flexible and can be updated up to 24 hours before your next scheduled shipment. You can skip a shipment within the My Subscriptions section of your online account. If you need more formula before your next scheduled shipment, you can arrange that too.

You have plenty of flexibility. You can schedule your reoccurring order to arrive every week, fortnight, or month. It’s really up to you and your baby’s feeding needs.

Subscriptions do not have an automatic end date. We want you to be in complete control of your subscription because you know your baby’s feeding needs better than anyone. When it’s time to end the subscription, log in to your account and cancel within 24 hours of your next scheduled shipment.

Check your account online to make sure we’ve got the right shipping address. If you have immediate questions or concerns about your subscription, please email us on hello@thelittleoakcompany.com or call us on

• Australia 1800 570 500
• New Zealand 0800 741 866

Shortly after we launch subscriptions, we have plans to expand the offer across all of our products and regions. Stay tuned!

The price of your first subscription order will be confirmed when you enrol, and you’ll be charged once you accept.

After your first order, we’ll confirm your next order a day before it’s scheduled to ship. You’ll be charged for your subscription once the items ship.

We accept all major credit cards, PayPal®, Apple Pay and Google Pay. A valid form of payment will be required at the time of the order. Your chosen form of payment will be used on subsequent subscription orders. You may update your payment information online up to 24 hours before your next scheduled shipment.

We’ll keep you updated on the status of your subscription through email. You’ll receive a notification and a confirmation number as soon your order has shipped.

Yes. However the offer will only apply to the products the discount is associated with in the cart.

As one of our valued Subscribe and Thrive members we will have unique offers periodically, that are specifically for Subscribe and Thrive members.