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shipping and returns

SHIPPING & DELIVERY TIMES
Ship To Delivery Time Delivery Cost
VIC 1-2 Days $5.00
REST OF AUSTRALIA 2-4 Days $5.00
NEW ZEALAND 1-2 Days $5.00

FREE SHIPPING on orders over $45 dollars AUS and NZ.

LittleOak we like to make your online shopping experience as pleasant and simple as possible, so our shipping methods and policies have been designed to get your order to you both quickly and efficiently.

Goods ordered within Australia by 11am will ship the same day. If after 11am will ship next day.In most cases goods shipped domestically within Australia will be received within 3-7 business days of shipping. Bulky items or deliveries to remote locations may take longer.

Goods ordered from New Zealand by 12 noon will ship the same day. If after 12 noon goods will ship the next day.

All orders sent by LittleOak Online Store have a unique tracking number. This will be sent to you at the time of dispatch, to the email address you have listed with us. You can keep track of your order via

We will also notify you of updates to your order via the email address you have listed with us.

If for some reason your parcel does not arrive within a reasonable time frame please contact us at orders@thelittleoakcompany.com

Invoices for Goods supplied within Australia will include a flat rate charge of $5.00 for freight and delivery.

Orders placed via LittleOak Online Store will be honoured with products with an expiry date of at least four months, unless otherwise stated in the product description. It is recommended that you read the product description for goods placed on promotion, or advertised at a special rate, closely to avoid disappointment.

Your privacy and security is important to us. The LittleOak Online Store provides a secure session within our shopping ‘Checkout’. You will notice a padlock icon on the base of your browser when you enter through to the ‘Checkout’. This indicates that all information entered in the session is secure.

When you click the ‘Place Order’ button, we send the credit transaction directly to the bank. We do not transfer those details to others for their commercial use. Unlike giving credit card details over the phone, our online system automatically encrypts all your details using the latest SSL V3 128 bit encryption standard.

RETURNS

At LittleOak we want you to feel confident and satisfied with your purchases. If for any reason the goods are not what you ordered, damaged, not the right quantity, or you are not happy with the quality of the goods you have purchased, please contact us on:
Freecall Australia 1800 570 500
New Zealand 0800 741 866
hello@thelittleoakcompany.com

PAYMENT METHODS

LittleOak would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. So if for any reason the goods are not what you ordered, damaged, not the right quantity, or you are not happy with the quality of the goods you have purchased, please contact us at one of our Consumer Careline Numbers:

  • Australia 1800 570 500
  • New Zealand 0800 741 866
INTERNATIONAL ORDERS

LittleOak online store supplies product for the domestic Australian market only. Please contact us for details of product availability in other locations.

 

LittleOak

CUSTOMER CARE

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Online Payment Methods
Paypal & Credit Card

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All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design

 

Privacy Policy   |   Terms & Conditions

The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.

 

LittleOak

CUSTOMER CARE

Shop online
Login
Shipping and returns
Contact us
Online Payment Methods
Paypal & Credit Card

FOLLOW US

All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design

 

Privacy Policy   |   Terms & Conditions

The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.

 

Currency
AUDAustralian dollar