shipping and returns
SHIPPING & DELIVERY TIMES
We are doing everything we can to minimise any disruption; however, because of increasing challenges with covid, there may be delays of up to 14 days for Australian and New Zealand orders and up to 21 days for orders to the US and Canada.
| SHIP TO | METRO OR REGIONAL | DELIVERY TIME IN BUSINESS DAYS |
| AUSTRALIA | Metro | 1-2 days |
| Regional | 3-5 days | |
| NEW ZEALAND | Metro | 1-2 days |
| Regional | 7-10 days | |
| USA EAST | Metro | 10-15 days |
| Regional | 10-15 days | |
| USA WEST | Metro | 10-15 days |
| Regional | 10-15 days | |
| CANADA | Metro | 10-15 days |
| Regional | 10-15 days |
Cut off time 11am Eastern Startard Time, Australia.
RETURNS
At LittleOak we want you to feel confident and satisfied with your purchases. If for any reason the goods are not what you ordered, damaged, not the right quantity, or you are not happy with the quality of the goods you have purchased, please contact us on:
Freecall Australia 1800 570 500
New Zealand 0800 741 866
hello@thelittleoakcompany.com
PAYMENT METHODS
LittleOak would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. So if for any reason the goods are not what you ordered, damaged, not the right quantity, or you are not happy with the quality of the goods you have purchased, please contact us at one of our Consumer Careline Numbers:
- Australia 1800 570 500
- New Zealand 0800 741 866
INTERNATIONAL ORDERS
LittleOak is now selling online to Australia, New Zealand, America and Canada.
CUSTOMER CARE
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Online Payment Methods
Paypal | Credit Card | Afterpay
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All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design
Privacy Policy | Terms & Conditions
The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.
CUSTOMER CARE
Shop online
Login
Shipping and returns
Contact us
Online Payment Methods
Paypal | Credit Card | Afterpay
FOLLOW US
All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design
Privacy Policy | Terms & Conditions
The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.