AUshipping and returns
As a parent, you already know that all babies are (very!) unique – so please check with a medical professional before buying our products as they may not be suitable for every little one. We love offering nutritional information and advice to our parents, so if you’d like to learn more just get in touch. Click here
SHIPPING & DELIVERY TIMES
The below shipping time frames refer to our standard shipping method. In some regions, we offer express shipping. Please make sure to select option at checkout if you require faster delivery time frames.
We are doing everything we can to minimise any disruption; however, because of increasing challenges with transport providers during the Covid19 pandemic, there may be additional delays of up to 10 business days for Australia, New Zealand, US and Canada.
| SHIP TO | METRO OR REGIONAL | DELIVERY TIME IN BUSINESS DAYS |
| AUSTRALIA | Metro | 2-3 days |
| Regional | 3-5 days | |
| NEW ZEALAND | Metro | 2-3 days |
| Regional | 5-8 days | |
| USA EAST | Metro | 5-10 days |
| Regional | 5-10 days | |
| USA WEST | Metro | 5-10 days |
| Regional | 5-10 days | |
| CANADA | Metro | 2-5 days |
| Regional | 7-8 days* |
*Some far north remote areas in Canada may take longer, please contact us directly for more information
Please note: An order cut off time of 11:30am (business day) applies in each region to achieve these delivery time frames. If your order is placed after this time, your order will be dispatched the following business day
RETURNS
We’re confident that your baby will love our formula, so there’ll be no need to send it back! However, it’s still important for us to mention that as our product is consumable, we can’t accept any returns due to not being able to guarantee storage conditions, tampering, etc.
I've accidentally purchased the wrong product
We know that mistakes happen (especially in a busy household!), so it’s important that you be super careful when placing your orders as we can’t provide a refund or replacement due to an error when ordering.
INTERNATIONAL ORDERS
LittleOak is now selling online to Australia, New Zealand, America and Canada.
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All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design
Privacy Policy | Terms & Conditions
The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.
CUSTOMER CARE
Shop online
Login
Shipping and returns
Contact us
Online Payment Methods
Paypal | Credit Card | Afterpay
FOLLOW US
All rights reserved © 2019 The LittleOak Company. Design & Creative Direction by Lafin Design
Privacy Policy | Terms & Conditions
The LittleOak Company aims to give accurate, useful, reliable and up-to-date information on baby nutrition of the general nature and may amend the content on this site as required. To the extent permitted by law, The LittleOak Company does not accept any liability or responsibility for claims, resulting from the misinterpretation of the content of this website, which is never intended to disregard, alter or discontinue professional medical advice and/or treatment. If you are ever unsure about your baby's development, concerned about the well-being of your bub or your own health, seek medical advice immediately without delay.